Train tickets booked online to be delivered to homes in Hanoi, HCMC

Railway passengers in Hanoi and Ho Chi Minh City who have booked tickets and paid for them online can have their tickets delivered to their home for free at their request as of next month, the Vietnam Railways Corporation (VRC) has said.

Railway passengers in Hanoi and Ho Chi Minh City who have booked tickets and paid for them online can have their tickets delivered to their home for free at their request as of next month, the Vietnam Railways Corporation (VRC) has said.

This home delivery service is scheduled to be applied as of 8 am December 1, when the VRC will put the electronic ticket system into operation to serve passengers who plan to travel over the upcoming Tet (Lunar New Year) holiday, which will fall on February 19, 2015, said Vu Ta Tung, general director of the VRC, on Tuesday.

Accordingly, after booking and paying for their tickets at www.dsvn.vn , www.vetau.com.vn, or www.vietnamrailway.vn., passengers in Hanoi can call 04.39423949 (the Hanoi railway station), and those in HCMC can call 08.38436528 (the HCMC railway station) to request their tickets to be delivered at home, provided that they do not live more than 7 km from the respective stations.

Those who have paid for their tickets online but did not request home delivery are required to pick up their tickets at least 30 minutes before their scheduled departure, instead of four hours at present.

However, during peak times such as Tet passengers should arrive at railway stations to get their tickets earlier to avoid being affected by a passenger overload, the VRA recommended.

Passengers who want to pay in cash for tickets booked online are required to visit a railway station or transaction office of the Vietnam Post Corporation (VPC) to pay no later than 48 hours after making their booking.

Each passenger can book four tickets at most at a time via the VRC electronic ticket system.

Meanwhile, passengers who book tickets through offices of the VPC in provinces and cities will also be given free home delivery of tickets at their request if they live in central areas.

The above methods have been devised to facilitate passengers in buying train tickets, instead of making them visit crowded railway stations to stand in line and wait to buy tickets.

In an effort to best serve passengers, VRC is building another electronic ticketing system through which passengers can book, pay for, and then print their tickets online, VRC general director Tung said.

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